Terms of Service
Last updated 19 August 2026.
These terms govern your use of the website at toptreeremovalcanberra.com.au (the "website"), operated by Top Tree Removal Canberra ("we", "us", "our"). By using this website or submitting an enquiry through it, you agree to these terms. If you do not agree, please do not use the website.
Nature of our service
Top Tree Removal Canberra operates an information and enquiry website in the Tree Services category, serving Canberra, ACT and the surrounding area. We may introduce homeowners and other enquirers to independent providers where an appropriate provider is available. We are not the provider of the underlying services and we do not carry out the work ourselves.
Any provider that responds to an enquiry is an independent business, not our employee or agent. Any contract for work is made directly between you and the provider you choose to engage. We are not a party to that contract and are not responsible for its performance.
The matching process
When you submit an enquiry, your details are assessed and may be passed to one or more potentially suitable independent providers if one is available. Submitting an enquiry does not create any obligation on you to engage a provider, and it does not guarantee that a provider will be available, will contact you, or will agree to take on your project. We do not control provider availability, pricing, scheduling or the quality of their work.
You are responsible for satisfying yourself, before engaging any provider, that they hold the appropriate licences, registrations and insurance for your project, and for agreeing scope, price and terms directly with them in writing.
Information on this website
The information published on this website - including any guides, cost ranges, calculators and other tools - is general in nature and provided for your convenience only. It does not take into account your specific circumstances, site conditions or requirements. Any figures produced by a calculator or tool on this website are indicative estimates based on simplified assumptions and are not a quote. The provider's written quote takes precedence over any figure shown here.
We take reasonable care to keep the information accurate and current, but we do not warrant that it is complete, accurate or up to date, and you should not rely on it as professional advice. Always obtain advice and a written quote from a suitably qualified and licensed provider before making decisions or signing any contract.
Your obligations
When using this website you agree that you will:
- provide accurate and complete information in any enquiry;
- use the website only for lawful purposes and for genuine enquiries;
- not attempt to interfere with, misuse, scrape, or gain unauthorised access to the website or its systems; and
- not submit content that is misleading, abusive, or infringes anyone's rights.
Intellectual property
All content on this website - including text, layout, graphics, logos and images - is owned by or licensed to Top Tree Removal Canberra and is protected by copyright and other intellectual-property laws. You may view and print pages for your own personal, non-commercial use. You may not otherwise copy, reproduce, republish or distribute any part of the website without our written permission.
Limitation of liability
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded. Subject to those rights, to the maximum extent permitted by law: the website and enquiry service are provided "as is"; we exclude all warranties not expressly stated here; and we are not liable for any loss or damage arising from your use of the website, from the information on it, or from your dealings with any provider. Our dealings with you relate only to the website and enquiry process; the work itself is a matter between you and the provider you engage.
Third-party links
This website may contain links to external websites operated by third parties. These links are provided for convenience only and we are not responsible for the content, accuracy or practices of those external sites.
Governing law
These terms are governed by the laws of Australian Capital Territory, Australia, and you submit to the non-exclusive jurisdiction of the courts and tribunals of that jurisdiction.
Changes and contact
We may update these terms from time to time. The "last updated" date above shows when they were last revised; continued use of the website after a change means you accept the revised terms. Questions about these terms can be sent to info@toptreeremovalcanberra.com.au.